Privacy Policy
Who We Are
Our website address is: https://desmoinesmonuments.com/.
Des Moines Monuments is located at:
3500 6th Ave
Des Moines, IA 50313
United States
Phone: +1 (641) 227-2622
Website: https://desmoinesmonuments.com/
Information We Collect
When you browse our website, request an estimate, or contact us regarding custom monuments, headstones, and memorial services, we may collect personal information that you provide voluntarily. This information includes your name, email address, telephone number, mailing address, cemetery specifications, and details relating to your memorial requests.
Comments & Contact Forms
When visitors leave comments or submit contact/quote inquiry forms on the site, we collect the details provided in the form along with the visitor’s IP address and browser user agent string to assist with spam prevention.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media & Design Uploads
If you upload photos or design files to our website (such as monument concepts, lettering references, or cemetery plot images), you should avoid uploading files with embedded location data (EXIF GPS). Visitors can download and extract location data from images published publicly on the site.
Cookies
If you leave a comment or interact with forms on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience so that you do not need to re-enter your details on future visits. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we also set up cookies to preserve your login credentials and screen preferences. Login cookies last for two days, and screen display cookies last for one year. If you select “Remember Me”, your login persists for two weeks. Logging out clears login cookies.
If you edit or publish an article, an additional cookie indicating the post ID will be saved in your browser. It contains no personal information and expires after 24 hours.
Embedded Content From Other Websites
Pages on this site may include embedded content (such as Google Maps, memorial design catalogs, or videos). Embedded content from other websites behaves in the exact same manner as if you visited the third-party website directly.
These third-party platforms may collect data about you, use cookies, embed additional third-party tracking, and monitor your interactions with their embedded content, including tracking if you have an active account with their service.
How We Use & Share Your Data
We use your information exclusively to respond to your inquiries, deliver accurate estimates, coordinate monument manufacturing and installation, and maintain customer accounts. We do not sell, rent, or trade your personal data to third parties.
Your data may be shared with trusted technical and logistical partners (such as website hosting providers, payment processing gateways, and automated spam filtering services) solely as needed to conduct our operations.
If you request a password reset, your IP address will be included in the reset email.
Data Retention
Comments and their associated metadata are retained indefinitely to help recognize and approve follow-up comments automatically.
Customer inquiries, purchase records, and monument design orders are retained as necessary to fulfill warranty obligations, record-keeping, and legal compliance. For users who register an account on our website, we store the personal information provided in their profile. Users can access, edit, or delete their profile information at any time (except usernames).
Your Rights Over Your Data
If you have an account on this site or have submitted inquiries/comments, you can request an exported file containing the personal information we hold about you. You may also request that we erase any personal data we hold. This does not apply to information we are obligated to keep for administrative, legal, tax, or security reasons.
Where Your Data Is Sent
Visitor submissions, form entries, and comments may be checked through an automated spam detection service.
Contact Information
For questions or requests regarding this Privacy Policy, please contact us:
Des Moines Monuments
3500 6th Ave
Des Moines, IA 50313
Phone: +1 (641) 227-2622
Website: https://desmoinesmonuments.com/